Low-code insights by Flowfactory

How tailored applications put IT at the center of Customer Experience

[fa icon="calendar'] 22/03/18 07:00 / by Stephanie Miller posted in ideas, application development, CIO, UX, tailored applications, speed, customer experience

 

In the age of the connected customer, the only thing that differentiates a brand is customer experience (CX). Increasingly, those experiences are not human, but digital and automated. This puts IT teams in a situation of both opportunity and vulnerability.

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